The team has been ‘handpicked’ and personally developed by Dr Sophie Shotter to deliver a selection of the very best holistic services that blend aesthetics with wellness, teamed with unrivalled expert care.
Eva Kwiek
Independent Nurse Prescriber
Eva Kwiek
Eva is a highly skilled and experienced aesthetic practitioner who has worked alongside some of the UK’s most prestigious dermatologists, delivering a variety of non-surgical aesthetic treatments. She specialises in non-surgical rejuvenation treatments with a combination of injectables to achieve natural-looking results, and she is extremely passionate about providing treatments that enhance and complement the unique characteristics of a person that make them who they are.
After completing her Nursing degree, Eva began her medical career as an ITU Nurse at several busy London hospitals before deciding to explore her passion for skin health, preventative medicine and ageing well. During her time in ITU, she developed great knowledge and understanding of assessing the deteriorating patient and emergency needs – invaluable skills to have even in her current role.
More recently, Eva has gained her Level 7 diploma – a JCCP-approved and VTCT-certified clinical aesthetics diploma in injectable treatments for medical professionals considering a career in aesthetic medicine as well as those already practising but looking to obtain formal recognition for their knowledge and skills.
Eva was handpicked by Dr Sophie Shotter to join our flourishing team and help grow our aesthetic offering. Working closely alongside Dr Sophie and our team of talented aesthetic practitioners, Eva provides a wide range of treatments including dermal fillers, anti-wrinkle injections, skin boosters, Sofwave and medical treatments such as Hyperhidrosis injections. Eva also has a great passion for skin health and has a good knowledge base of home care products and in-clinic treatments.
As an Independent Nurse Prescriber (INP), Eva is constantly seeking to improve her knowledge as new techniques and scientific insights are discovered and she regularly updates her expert knowledge. She has completed several Aesthetics courses with some of the world’s most authoritative figures within the aesthetics industry and has been fortunate enough to have worked alongside prestigious dermatologists whilst developing her aesthetics skills. She is currently working towards her level 7 Diploma in Aesthetic Medicine which she feels is important for refining her skills further.
The most rewarding part of Eva’s role is witnessing the patient transformation – both in appearance and confidence. She enjoys working closely with her patients to truly understand what they’d like to achieve with their skin, and she believes that using a combination strategy is integral to obtaining optimal facial balance and natural enhancement. Her emphasis for long term preventative ageing focuses on meticulous attention to volume replacement, facial lifting and contouring, and skin rejuvenation, whilst ensuring safety is always maintained.
Outside of work, Eva enjoys travelling and believes that it is one of the only things you can buy that truly makes you richer. She also enjoys cooking and spending time with her friends.
Verity Nowlan
Aesthetic Nurse Prescriber & Dermatology Specialist
Verity Nowlan
Verity joined Dr Shotter’s team as an Aesthetic Nurse Prescriber and Dermatology Specialist to help meet the growing demand for some of our most popular treatments.
Verity originally trained as a Beauty Therapist, gaining The CIDESCO Certificate, the world’s most prestigious qualification for aesthetics, and spent the first few years of her working life offering beauty treatments in boutique spas in London. During this time, Verity developed a particular interest in Advanced Aesthetics and decided to retrain as a nurse to explore her passion further. After completing her Nurse Diploma, Verity went straight into aesthetics and completed extensive courses to build her skill set and ensure patient safety. She has since worked alongside many award-winning practitioners in one of the best-regarded clinics on Harley Street.
Following the completion of her Diploma and aesthetics training, Verity also successfully completed her Nurse Independent Prescriber, a qualification held by approximately just 2% of British Nurses, enabling her to prescribe the medications required within aesthetic medicine.
Feeling as though something was still missing from her impressive skill set, and always keen to learn more, Verity then decided to gain her Masters in Clinical Dermatology at Kings College London. This decision has enabled Verity to take a medical approach to skin health.
Verity now combines aesthetics with her dermatology skills, supporting patients with a host of different skin conditions including acne, eczema, rosacea, psoriasis, and hyperhidrosis. In addition to her aesthetic work, Verity also works as a Band 7 Dermatology Clinical Nurse Specialist within the NHS.
Dr Sophie Shotter handpicked Verity to join her flourishing team and help grow her treatment offering. Working closely alongside Dr Sophie, Verity provides a wide range of treatments, including anti-wrinkle injections, dermal fillers, Profhilo, Microsclerotherapy, HydraFacial and chemical peels, and the diagnosis and treatment of medical conditions such as acne, rosacea, and Hyperhidrosis.
Verity takes a 360° medical and holistic approach to the skin – she is passionate about making the skin look beautiful by treating conditions on the surface and enhancing and beautifying the features with injectable treatments for a subtle, natural result. Her ethos is that all aesthetic treatments start with the skin. She enjoys working with her patients to build a targeted skincare regime consisting of good-quality, medical-grade skincare to achieve a beautiful, radiant complexion before enhancing their features with injectables.
The most rewarding part of Verity’s role is witnessing the patient transformation over time and building relationships with her patients. She enjoys working closely with people to help them understand how to optimise their skin health and feel the best version of themselves. She finds it incredibly rewarding to be able to recommend the very best products and treatments and deliver results that not only meet a patient’s expectations, but exceed them – from teenagers with acne, to post-menopausal women struggling with rosacea, wrinkles, or loss of elasticity in the skin.
Outside of work, Verity is kept very busy with her toddler, Enya and her whippet, Beryl. She enjoys going on long walks, practising meditation and has recently trained in Reiki, a hobby of hers.
Brooke Vela Odle
Patient Care Co-ordinator
Brooke Vela
Brooke joined Dr Sophie’s team in 2022, after spending four years working as a Senior Clinic Co-ordinator at a renowned skin clinic in London. Prior to this, she worked as a make-up artist for several years which is where first discovered her real passion for skin health.
As Patient Care Coordinator Brooke is responsible for welcoming new and existing patients to the clinic, ensuring that their patient journey progresses as smoothly as possible, and that all of our patients are comfortable and well looked after whilst attending their appointment. Brooke thrives on the customer service element of her role – she really enjoys building relationships with patients and witnessing their transformation over time. “Many patients are understandably nervous when they first visit the clinic. Having someone there to talk to and guide them through the process can make all the difference” she says.
She is also responsible for much of the clinic’s administration, including organising appointments, checking in with patients post-procedure, and providing them with plenty of information and a friendly face before and after their appointment. Brooke is particularly excited about supporting patients throughout their journeys, building relationships, and acting as the crucial connection between patient and practitioner.
Brooke is hugely passionate about skin health and enjoys combining her knowledge of skin that she has built during her career in make-up with her customer service skills. “Skin health should be everyone’s number one priority when they seek aesthetic treatments. You can have all the injectables in the world but if you don’t look after your skin, you’ll never see the best results. It’s exactly the same with makeup. We need to get the base right first and foremost”.
Brooke loves to see the positive effect that both aesthetic and skin treatments can have on a patient’s overall confidence, as well as their physical appearance. “I love how in the right hands; treatments are completely undetectable. If I wasn’t a part of our patient’s journey’s, I would never know that they’d had anything done. That’s the beauty of it – they just look great, like they’ve had a very good night’s sleep”, she says. Brooke believes that the right skincare regime and treatment protocol can provide truly life-changing results.
When Brooke isn’t working, she loves travelling and has already ticked off most of the places on her bucket list! She loves going on a Safari and is currently planning to do another one soon.
Nicola Walker
Patient Care Co-ordinator
Nicola Walker
Nicola joined Dr Sophie’s team in 2022, having spent the last decade working for several skin, beauty, and aesthetics brands across London. Passionate about delivering first-class customer service, and learning about all things skin, Nicola is “excited to be working with one of the UK’s most renowned aesthetic doctors”.
As Patient Care Coordinator Nicola’s role is to make sure that every patient is well looked after from the moment that they walk through the door right through to their follow up appointment. She ensures the smooth running of the clinic and the highest level of communication and care throughout the patient journey, making it as seamless as possible. Her naturally warm and friendly personality means that she is excellent at listening to patients, understanding their needs, and making them feel at ease when they arrive at the clinic. She is also responsible for much of the clinic’s administration, including organising appointments, checking in with patients post-procedure and providing them with plenty of information and a friendly face before and after their appointment.
Nicola really enjoys learning about skin health, concerns, and the various treatment options available. She loves seeing the positive effect that both aesthetic and skin treatments can have on a patient’s overall confidence, as well as their physical appearance. And she believes that the right skincare regime and treatment protocol can provide truly life-changing results for patients who may have previously felt that they’d tried everything to overcome a concern, to no avail.
Nicola is particularly excited about supporting patients throughout their journeys, building relationships and acting as the crucial connection between patient and practitioner.
Outside of work Nicola is kept very best running around after her little girl and enjoys travelling and spending time with her friends and family.
Justine Harvey
Patient Coordinator
Justine Harvey
Justine joined the Illuminate team in 2022 as our Patient Coordinator, and she will be the first point of contact for all new patient enquiries. With over 15 years of experience within the aesthetics and private healthcare sector, Justine has worked alongside some of the most established doctors and consultants in London and the South East.
After experiencing a cosmetic surgical procedure for herself, Justine became fascinated by the surgical and aesthetics industry and the results that can be achieved, so she decided to explore it further. She loves to see the positive effect that both aesthetic and wellness treatments can have on a patient’s overall outlook, as well as their physical appearance. As a past acne sufferer, Justine knows first-hand the benefits that treatments such as peels and medical-grade facials can bring. She is very passionate about educating patients about their skin, the various treatments we provide, and the positive effects can deliver.
As our New Patient Coordinator, Justine’s role is to ensure the smooth running of the clinic diary whilst fulfilling the highest standard of care for all patients. She is the first point of contact for all new patients and will be dealing with enquiries, from anti-ageing and injectables to general skin health and concerns such as acne and pigmentation. Justine prides herself in providing the highest level of care and communication and ensuring each patient’s journey is seamless. She describes herself as ‘a patient’s very own personal assistant’ – she will be there to guide and help them with whatever they need.
Having worked in beauty and aesthetics since the beginning of her career, Justine is passionate about the industry and the genuinely life-changing results that treatments can deliver. She loves talking to patients, listening to their concerns, and guiding them through the treatment options that are available. She understands that, for many people, choosing to have aesthetic treatments is not a decision that is taken lightly and often comes with many questions and worries. To Justine, it is incredibly rewarding to be able to look after patients at the very beginning of their aesthetic journey and help them feel informed and at ease before visiting us for a consultation.
Outside of work, Justine has a keen interest for health and enjoys practising yoga and going for spa days. She also loves a weekend brunch and enjoys travelling to new places and experiencing different cultures.
Jacqui Mitchell
Executive Assistant
Jacqui Mitchell
Jacqui joined Dr Sophie Shotter’s esteemed team in 2023, bringing with her a wealth of experience garnered over three decades in a diverse range of industries. With a background that spans education, trade, real estate, and most importantly, the rewarding task of raising her two children, Jacqui has rekindled her professional journey in a vibrant new industry. Thrilled to return to her passion on a full-time basis, she’s eagerly embracing the opportunity to develop her role alongside Dr Shotter.
As Dr Sophie Shotter’s Executive Assistant, Jacqui is a pivotal force in ensuring the smooth operational running of Dr Shotter’s professional life. Her role encompasses an array of tasks, including meticulously managing Dr Shotter’s diary, arranging travel logistics, and tending to day-to-day operational demands. She is also responsible for ensuring that Dr Shotter’s clinics run seamlessly and that the patient journey progresses as smoothly as possible. Her warm, bubbly personality makes her an excellent communicator, an area of her role that she particularly enjoys. She is really looking forward to supporting Dr Shotter with her brand and industry partnerships.
Jacqui is organised, meticulous and she thrives on the busy pace of her role. Arranging meetings, looking after people, and dealing with enquiries are areas that she particularly enjoys. She says, “I’m excited about developing my role alongside Dr Sophie and helping her life and business run as efficiently as possible”
Outside of work, Jacqui loves entertaining friends at home, developing her cooking skills, and travelling around the globe.